Registrar Services

Administrative enquiries concerning shareholdings in the Company should be made to the Registrar, Computershare Investor Services PLC, PO Box 82, The Pavilions, Bridgwater Road, Bristol BS99 6ZZ. Computershare can also be contacted by telephone on 0870 707 1290.

Shareholders can also manage their holding online by registering at
www-uk.computershare.com/investor.

Shareholders who do not currently have their dividends paid directly to a bank or building society account and who wish to do so should complete a mandate form obtainable from Computershare. Tax vouchers are sent to the shareholder’s registered address under this arrangement, unless requested otherwise. Shareholders are strongly encouraged to receive their cash dividends by direct transfer as this ensures dividends are credited promptly and efficiently.

If you receive more than one copy of our Annual Report, it may be that your shares are registered under two or more names. Should you wish to combine such holdings into a single account please contact Computershare.

Electronic Shareholder Communication

Following the introduction of new legislation shareholders may elect to receive future shareholder documents and information by email or via the Company’s website. This is intended to help the environment by reducing paper and transport as well as enabling the Company to save on administration, printing and postage costs.

The Shanks Group plc website contains copies of our financial reports, corporate news and other shareholder information. Shareholder information will be made available by way of publication on the website. Shareholders have the following options:

• Option A. Receive email notification that documents and information are available on the Shanks Group plc website. You may register for this option by registering your email address at www.etreeuk.com/shanksplc. (you will require your SRN or Shareholder Reference Number which can be found on either your Share Certificate or recent Dividend Certificate/Tax Voucher). If you choose this option, we will plant a tree under the Woodland Trust’s “tree for all” campaign.
• Option B. Receive all documents and information by post.
• Option C. Receive notification by post that documents and information are available on the Shanks Group plc website (including the Annual Report).

You may change your mind as to how you receive your shareholder information at any time by notifying our registrars, Computershare Investor Services PLC, The Pavilions, Bridgwater Road, Bristol BS99 6ZZ. You may also request a hard copy of a particular document at any time from the Company.

If you have any questions on this or other matters relating to your shareholding, please contact the telephone helpline provided by Computershare for Shanks Group plc shareholders on 0870 707 1290.

Share Dealing Service

A low cost, execution only share-dealing service for the purchase and sale of Shanks Group plc shares is available from Natwest Stockbrokers Limited (“NWS”). NWS is a member of the London Stock Exchange and PLUS. NWS is authorised and regulated by the Financial Services Authority, and is entered on its register (www.fsa.gov.uk/register/), with number 124395. Natwest Stockbrokers, Premier Place, 21/2 Devonshire Square, London EC2M 4BA. Telephone: 0808 208 4411 (Freephone); 0870 600 2050 or 18001 0808 208 4411 (Typetext)

Shareholder Warning – Unsolicited Mail

In recent years,many companies have become aware that their shareholders have received unsolicited phone calls or correspondence concerning investment matters. These are typically from overseas based ‘brokers’ who target UK shareholders, offering to sell them what often turn out to be worthless or high risk shares in US or UK investments. These operations are commonly known as ‘boiler rooms’. These ‘brokers’ can be very persistent and extremely persuasive, and a 2006 survey by the Financial Services Authority (FSA) has reported that the average amount lost by investors is around £20,000.

It is not just the novice investor that has been duped in thisway;many of the victims had been successfully investing for several years. Shareholders are advised to be very wary of any unsolicited advice, offers to buy shares at a discount or offers of free company reports.

If You Receive Any Unsolicited Investment Advice :

• make sure you get the correct name of the person and organization and make a record of any information they give you;
• Check that they are properly authorised by the FSA before getting involved by visiting www.fsa.gov.uk/register/
• Report the matter to the FSA either by calling 0300 500 5000 or visiting www.moneymadeclear.fsa.gov.uk
• inform our Registrars on 0870 707 1290.
• If the calls persist, hang up.

If you deal with an unauthorised firm, you will not be eligible to receive payment under the Financial Services Compensation Scheme. The FSA can be contacted by completing an online form at www.fsa.gov.uk/pages/doing/regulated/law/alerts/overseas.shtml

Details of any share dealing facilities that the company endorses will be included in company mailings.

More detailed information on this or similar activity can be found on the FSA website www.moneymadeclear.fsa.gov.uk.

Share Price Information

The ISIN code for the Company’s ordinary shares is GB0007995243 and the SEDOL (Stock Exchange Official Daily List) number is 0799524. Share price information on Shanks Group plc is widely available in the financial press and on financial websites.

ShareGift

If shareholders have only a small number of shares whose value makes it uneconomic to sell, they may wish to consider donating them to the charity ShareGift (registered charity no. 1052686). Further information may be obtained from their website at www.sharegift.org or by calling 020 7930 3737.